Schertz Cibolo Emergency Clinic is delighted to contribute to the mission of delivering emergency care that is both efficient and compassionate, with focus on the patient and their needs. We are sharing these crucial notices for your awareness, and should you have any inquiries, please feel free to reach out. Serving as your choice for emergency care is an honor for us.

TEXAS SENATE BILL 425

Senate Bill 425, passed by the Texas Legislature during the 84th Regular Session, requires all FECs to post notice of the following:

• This is a Freestanding Emergency Medical Care Facility
• This facility charges rates comparable to a hospital Emergency Room and may charge a facility fee
• This facility or physician providing medical care at this facility may not be a participating provider in your Health Benefit Plan provider network
• A physician providing medical care at this facility may bill separately from the facility for the medical care provided to you

TEXAS HOUSE BILL 3276

• If we are not in-network with your particular health plan, Federal law requires insurance companies to process your ER visit at the in-network benefit level.
• We are not yet recognized by Medicaid. If you would like to assist us in being able to accept these insurance plans, please contact your legislators.

TEXAS HOUSE BILL 2041

House Bill 2041, passed by the Texas Legislature during the 86th Regular Session, requires all FECs to post notice of the following:

• This facility is a Freestanding Emergency Medical Care Facility.
• This facility charges rates comparable to a hospital Emergency Room and may charge a facility fee.
• The facility or physician providing medical care at this facility may be an out of network provider for the patient health benefit plan provider network.
• A physician providing medical care at this facility may bill separately from the facility for the medical care provided to the patient.

TEXAS SENATE BILL 2038

Freestanding ERs are required to publicly share testing charges or vaccinations for an infectious disease when a state of disaster has been declared.

NO SURPRISE BILLING

Your emergency medical care should be covered at In-Network levels by law, regardless of the contracted status of the facility you seek care at. Surprise bills are a result of private insurers choosing to deny coverage of your emergency room visit. This can result in inflated patient financial responsibility.

Schertz Cibolo Emergency Clinic will never send you a surprise bill. We take great care to review each claim and ensure that your insurer processes the claim correctly.

For more information regarding the No Surprises Billing Act:

Visit https://www.cms.gov/nosurprises/consumers for more information about your rights under federal law.
Visit https://www.tdi.texas.gov/tips/texas-protects-consumers-fromsurprise-medical-bills.html for more information about your rights under Texas state laws.

Schertz Cibolo Emergency Clinic is an out-of-network provider for all health benefit plans. However Federal law requires insurance companies to process your ER visit at the in-network level and guarantee coverage in a true emergency.

If you have any questions regarding your bill, please contact our ​patient advocate at: (469) 404-7020

IF YOU BELIEVE YOU'VE BEEN WRONGLY BILLED, YOU MAY CONTACT:

Department of State Health Services

Patient Quality Care Unit - Health Facility Compliance

P.O. Box 149347, Mail Code 1979

Austin, Texas 78714-9347

Telephone: (888) 973-0022